Often companies view their organizational structures in the context of what works best for the company. We view it differently. Organizational structures should serve the needs of the customer. Although the concept of distributed services is certainly not unique, we believe our specific customer-facing approach results in the whole, truly being greater than the sum of the parts.
Our approach serves you well
The Western Enterprise consists of a central “Hub” supporting multiple “Spokes”. The Hub provides consistent, high quality, and in some instances, unique services. The Spokes contain only customer-facing personnel and operate to a consistent, high standard set by the Enterprise. This distributed services structure enables us to deliver services that exceed the capability of a stand-alone entity. Our Directors of People & Culture and Organizational Excellence are but two examples of how this structure brings an extraordinary level of capability to bear for our clients. The concept also contributes to an efficient cost structure providing financial benefits to our clients.
Founded in 1918, we have a century of knowledge at work providing quality workspace environments.
With 4 offices—Southern California: Commerce, Downtown LA; Seattle; and Las Vegas—we service clients in 38 states.
75% of our business comes from existing clients, many of whom have been working with us for 30 years.
Western Office has been a top Knoll dealer for 25+ years—and is proud of that distinction.
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